Privacy policy

East Navigator’s Privacy Policy contains important information about the purposes for which East Navigator Co., Ltd. (East Navigator) may collect, use and disclose personal information about you.
East Navigator respects and is committed to protecting your privacy.

Nevelskoy Monument East Navigator generally collects the following information:

  • Name, contact details (email address and telephone number and, in some instances, home address)
  • Date of birth
  • Place of birth
  • Nationality
  • Passport number
  • Passport issue and expiry dates
East Navigator collects personal information when you make a travel booking with East Navigator. East Navigator collects and uses personal information for a number of purposes. These purposes are:
  • To enable East Navigator to make all necessary travel arrangements for you (plane/train bookings, accommodation and transportation services, etc.)
  • To provide you with direct marketing offers. Sundowners Overland may provide you with direct marketing offers to tell you about products, services and travel destinations that we believe may be of interest to you for planning, product development and research purposes and to give you discount offers and other benefits associated with being our customer.

East Navigator provides your personal information to:
  • Airlines, railways, other transportation companies, accommodation facilities and our partner tour operators for the purposes of making travel bookings.
  • Persons or companies who are contracted to perform part of East Navigator’s service delivery. This includes partner tour operators in other cities of Russia, drivers making transfers and tour guides.
  • Government instrumentalities (both in Russia and overseas) for the purpose of securing appropriate visas and other travel authorizations necessary to enable entry and travel in Russia and for the purpose of complying with local law. This includes Russian Embassies and Consulates worldwide; governmental organizations in Russia (like city halls or local authorities).
East Navigator will take responsible steps to protect any personal information that it holds about you from misuse and loss and from unauthorized access, modification and disclosure and will not disclose your personal information to organizations outside East Navigator for any purpose (other than as outlined in this policy).

If you tell us that you do not wish to have your personal information used for a particular purpose, we will respect your wishes. You can email us at to do this.

If you have any concerns about the way personal information is managed by East Navigator, or believe that a breach of your privacy has occurred, please contact us.